Our 90-Day Satisfaction Guarantee 🛡️
We're so confident you'll love Relaxium®, we give you 90 days from your order date to decide if it's right for you. That's plenty of time to experience the benefits without rushing your decision!
Step 1: Get Your RMA Number First! 📋
Call Now: 888-353-1205
Your Direct Line to Help!
- Monday – Friday: 8:00 AM – 8:00 PM EST
- Saturday: 10:00 AM – 7:00 PM EST
- Sunday: 1:00 PM – 4:00 PM EST
We're closed on select holidays
All returns require a Return Merchandise Authorization (RMA) number. Our customer service agents will:
- Issue your unique RMA number
- Answer any questions about the return process
- Help ensure your return is processed smoothly
Returns without an RMA number cannot be accepted, so please get your authorization number first!
Step 2: Ship Your Return to Us 📍
Return Address:
Relaxium Return
820 Atlantic Avenue North
Kansas City, MO 64116
What to Return:
- ✅ Keep ONE opened bottle – it's yours to try risk-free!
- 📦 Return ALL unopened bottles for a full refund
- 💰 Partial returns: If you keep additional bottles, your refund will be prorated accordingly
📋 Important Return Details:
- Shipping requirements: Include your RMA number on the package
- Insurance/tracking: Please insure your package and keep tracking info
- Return window: 90 days from original order date
- Processing time: 7–10 business days after receiving your return
- Refund time: 7–10 business days after processing
- Refund method: Issued to your original payment method
- Bank timeline: Most credit/banking institutions post refunds within 10 days after we issue them
- Shipping costs: Customer is responsible for return shipping
Refund Details:
- Refunds issued to your original payment method
- Full refund for unopened bottles
- Prorated refunds for partial returns
💤 More Ways We Can Help You Sleep Better
Ready to Order Relaxium Sleep?
📞 Order Line: 800-419-2659
- Get the restorative sleep you need for optimal health
- Our team can answer product questions and help you order
Need Help Anytime?
🌐 24/7 Help Desk: RelaxiumHelp
- Manage your account day or night – whenever it’s convenient
- Find answers and resources around the clock
Prefer Email?
📧 Email Us: support@relaxium.com
- Send us your questions – we're happy to help!
- Perfect for non-urgent questions when you have time
🎯 Quick Reference – How to Reach Us
- Best option: Call 888-353-1205
- Ready to order? Call 800-419-2659
- After hours? Visit our 24/7 Help Desk online
- Have time to email? Reach out to support@relaxium.com
Thank you for choosing Relaxium® – we're grateful for your trust and excited to help you get better sleep! 😴
Remember: Always get your RMA number before shipping any returns!
