📦 Need Help with Returns or Support?
🌟 Customer Success Team:
888-353-1205
- Returns & RMA numbers (required for all returns)
- Product questions & guidance
- Order modifications & changes
- Account help & order status
- General customer service
Why customers love calling us:
- 🚀 Fast service: Typically reach a live person in under 2 minutes during business hours
- 🎯 One-stop solution: Handle any question or concern
- 💪 Expert help: Trained specialists ready to make things right
90-Day Money-Back Guarantee!
Try Relaxium® risk-free for 90 days from your order date!
Return Process:
Step 1: Get your RMA number first (required!)
Please note, the RMA is a number that ties your return to your account.
It is not a shipping label, the customer is responsible for shipping costs.
Have Ready When You Contact Us:
- Order number
- Recipient's name
- Email address used for order
- Shipping address
📞 Business Hours
- Monday - Friday: 8:00 AM - 8:00 PM EST
- Saturday: 10:00 AM - 7:00 PM EST
- Sunday: 1:00 PM - 4:00 PM EST
- Closed on select holidays
💻 Other Ways to Reach Us
- 🌐 RelaxiumHelp – Get RMA numbers, account management, order tracking, FAQs
- 📧 Email Support: support@relaxium.com – Best for non-urgent questions or detailed inquiries
🎯 Quick Guide - Who to Contact
| I Need... |
Best Contact |
Why |
| Place New Order |
800-419-2659 |
Dedicated order line |
| Order Changes / Modifications |
888-353-1205 |
Full-service team for changes |
| Place an Order + Live Agent Help |
888-353-1205 |
Specialists for ordering and changes |
| Return / RMA |
888-353-1205 |
Fastest service, immediate help |
| Product Questions |
888-353-1205 |
Expert guidance from trained specialists |
| After Hours Help |
RelaxiumHelp |
24/7 self-service options |
| Non-Urgent Questions |
support@relaxium.com |
Detailed written responses |
🌙 Thank you for choosing Relaxium® – we're here to help you get the better sleep you deserve!
Remember: For fastest service on returns and support, call
888-353-1205
